I received my contract package that I had to return to Titan and I mailed it back 11/15.I got a letter stating they had not received some form excluding my husband as a driver, since I had gotten married, and enclosed with the letter was that form.
I signed it, and again, sent it back. They never once said anything about the contract not being received. I then got yet ANOTHER letter 2 weeks later saying they still hadn't received the form and hand wrote an address on a small piece of paper, so I once again, signed it and sent it back in my own envelope.I got in an accident on 12/15 and called to let them know and they said my insurance had been canceled because they never received that form, or the contract.
They had not once tried to reach me by phone, or e-mail, both of which they had.
2 months later they send me a letter saying I still owe 23.07!!
Review about: Titan Insurance Auto Insurance.