Titan Insurance

TITANS is the worst auto insurance in the NATIONWIDE they quick to take my money but dont want to refund me back my money for reasons i been on the phone with about 15 different representative and all tells me a different story some say i will get back my money within 24-48 hrs on my debit card and some say i have to wait 10 business day i ask them show me where it say that in the policy because every time you speak with someone they say "its titans policy" and not one rep can show me that it say what they were explaining to me in there policy i said thats *** if i took you to court right now you would have to show the judge that and one rep says well its impossible to put everything in our policy. Like wtf?

Are you kidding me? Im still waiting for they to refund me and its been weeks and i still haven't get my money debited back on my accout yet this is a HORRIBLE HORRIBLE COMPANY BUYERS BEWARE CUSTOMERS BEWARE THEY NEED TO WATCH THE MOVIE AMBER ALERT TO SEE WHAT HAPPENS TO INSURANCE COMPANIES LIKE THEM WHEN THEY TRY TO SCREW OVER HARD WORKING PEOPLE ITS SO SAD.

I recieved a notice stating that my payment was returned due to non sufficient funds. Right then and there I knew something was up because that would be physically impossible, my account NEVER would go anywhere near low enough for that to have happend.

I called and the rep then openly admitted that there was a problem with the bank (also ***) and that the payment wasnt returned due to non sufficient funds. I couldn't believe that the rep actually admitted that so quickly. I informed her that you can not send a statement and change a fee for something that never happend and offered to send all the document's and bank statements to verify that. I mean if you're going to start creating ridiculous lies to charge people fees at lease come up with something better than "non sufficient funds" which can easily be proven otherwise.

After being on hold forever she agreed and said she was given authorization to waive the fee. Ok cool, so I make sure to give her my routing and account number this time to avoid any *** accusations they might come up with if I use my debit card again. Now I double, triple checked, confirmed and verified that this $20 fee would be waived and that my account would be drafted for the regular payment of $203.55. And yet for some unknown reason THEY STILL DRAFTED the $20 except they did it in a seperate transaction, I'm trying to figure out it they just think I'm retarded and wouldn't notice a random addional $20 transaction on my bank statement or if they just enjoy breaking the law by drafting un authorized payments that were created from a bunch of *** *** lies, oh I mean "fees" in the first place.

Anyways, I spent my lunch break on hold trying to get in contact with someone, anyone for god sake that has a brain over there and of course my call was never answered, thus the reason for my complaint now. Dont ever get insurance from this joke of a business. They will literally create a fee by any means necessary to get every dollar they can out of you.

Even when they say on a recoreded line that they'll waive it they will charge it anyways through a separate transaction. It's ridiculous.

Mine was easy. I had basic liability sand paid every month.

In June I bought a new car around the same date the policy was due causing a change to the policy. No revised bill was sent. I also had my mail forwarded so I figured there would be a delay in receiving the revised statement. I received a call from my agent stating that I as in pending cancellation status.

We three-wayed to Titan who explained that a bill was in May for June???? and the bill had more than doubled. Yet, no one could provide a bill showing corrections. Long story short, I got no bill and they cancelled me anyway.

Now I am off to the Better Business Bureau and social media.

They don't think social media can shut down a business. Can't seem to reach my agent either.

Watch and see.

Do not use Titan..ever. They will rip you off at every chance they get.

Canceled a policy..they charged me $85 in cancellation fees. I hope the state goes after them. They are thieves. DO NOT use Titan under any circumstances.

Companies like this should be put out of business. I'm sure they are run by sleazy sleazy lawyers...all lawyers are actually sleazy, but these people are the absolute worst. tell everyone you know. Do not use Titan for anything.

I feel sorry for their resolution department. I'm sure they have people yelling at them all day.

I learned a valuable lesson and hope someone reads this and avoids Titan. Dishonest, lying, and totally inept at running a reputable business.